Reference

How bpexchang Handles Your Personal Data

This Privacy Policy sets out exactly what data bpexchang collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use the lobby.

Account data collected at registrationJazzCash, Easypaisa & Raast transaction recordsCookie and device usage dataYour right to request or delete dataDirect contact path for privacy queries

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across every page, including the deposit flow where your JazzCash or Easypaisa session token is passed. Account access requires a one-time password sent to your registered mobile number each time you log in from an unrecognised device. We keep transaction data for as long as required under the applicable rules in your region and no longer. Cookie preferences can be adjusted in your browser at any time — we use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby are used most.

SSL Encryption

Every page — registration, deposit, withdrawal — runs over SSL. Your JazzCash and Easypaisa session tokens are never passed over an unencrypted connection.

OTP Login Verification

Logging in from a new device triggers a one-time password to your registered mobile number. This stops unauthorised access even if your password is compromised elsewhere.

Cookie Controls

We use session cookies for login persistence and analytics cookies to improve lobby navigation. You can adjust or block non-essential cookies through your browser settings at any time.

Data Retention Policy

We hold account and transaction records for as long as local rules in Pakistan require, then delete or anonymise them. You can request a copy or deletion via support chat.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold, correct something, or ask us to remove your account information, use any of the contact paths below. We aim to acknowledge privacy requests promptly and resolve straightforward cases without unnecessary back-and-forth. For wallet-linked queries — such as which JazzCash or Easypaisa records are attached to your account — include your registered mobile number so we can locate the right wallet entry.

Email Support Send your data request or privacy question to our support address. Include your registered email and mobile number so we can match your account records quickly.

Live Chat Open the chat widget inside your account dashboard. Live chat is the fastest path for questions about which data fields are stored against your wallet or session.

Account Settings Some data fields — display name, contact email, linked mobile number — can be updated directly inside account settings without contacting support at all.

What Information We Hold and Why

bpexchang Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, mobile number and the payment method you link to your account — whether that is JazzCash, Easypaisa or Raast. Each deposit and withdrawal creates a transaction record tied to your account wallet; we store these to process

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payouts correctly and to meet our obligations where local law requires it. We also collect device identifiers, browser type and session timestamps when you access the lobby, which helps us keep your account secure and load the right version of the platform for your connection. If
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you contact our support team, the content of those messages is stored for as long as the query remains open and for a reasonable period after it closes. We do not sell your personal data to third parties. Data shared with payment processors — including the
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operators of JazzCash and Easypaisa rails — is limited to what those processors need to complete your transaction. Availability of this service depends on local law and eligible regions in Pakistan.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data on bpexchang

These are the questions we hear most often about how personal and payment data is managed on the platform. If your question is not covered here, the live chat inside your account dashboard connects you directly to the support team.

We collect your name, mobile number, email address and the payment method you register — JazzCash, Easypaisa, Raast or bank transfer. Device and session data is also logged when you access the lobby.

Your wallet data is shared only with the payment processor completing your transaction. We do not sell or pass your JazzCash or Easypaisa details to advertisers or unrelated third parties.

Records are kept for as long as local rules in Pakistan require. Once that period ends, data is deleted or anonymised. You can ask support for the specific retention period that applies to your account.

Yes. Send a request via email support or live chat with your registered mobile number. We will compile the data fields linked to your account and send them to your registered email address.

Contact support via live chat or email and ask for account deletion. We will remove your personal data and wallet references in line with our retention obligations under applicable local rules.

We use session cookies to keep you logged in and analytics cookies to understand lobby usage. Non-essential cookies can be blocked or cleared through your browser settings without affecting account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bpexchang Handles Your Personal Data

Data Handling, Cookies and Account Security

SSL Encryption

OTP Login Verification

Cookie Controls

Data Retention Policy

Reach Us About Your Privacy Rights

Common Questions About Your Data on bpexchang

01 What personal data does bpexchang collect when I open an account?

02 Does bpexchang share my JazzCash or Easypaisa details with anyone?

03 How long does bpexchang keep my account and transaction records?

04 Can I request a copy of the data bpexchang holds about me?

05 How do I ask bpexchang to delete my personal data?

06 What cookies does bpexchang use and how do I control them?

Privacy Policy

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